I pre-ordered my phone and when it did not arrive on the day it was supposed to I called customer service. I talked to someone for an hour before they hung up on me. I called back and spoke to someone else for a while. They were not very helpful and when I asked for their name or if I could speak with someone else they hung up on me. I then called again and they said there was nothing they could do before I even told them what was going on. Worst customer service ever. I was on the phone for 3 hours and got nothing accomplished.
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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