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AL
So I bought a washer JANUARY 1st of 2021!!! My motherboard went out in the unit. I have called and been yanked around for two weeks now. They don’t want to help fix it. The washer is only a month old. So I will NEVER GO BACK WITH SAMSUNG! The call center knew what was going on because I had to submit a ticket. Well they ask me why I need customer service. I tell the story each time. It’s so freaking aggravating.
3 years ago
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Alice, Customer Support

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