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Geoff
Worst customer service ever. Dishwasher broke after a month. The repair company took 2 weeks to get out to us and barely took a look, ordered every part and tried to schedule our repair 3 Months later. Samsung team fought us on the refund and was going to send us a new dishwasher, but ultimately could not provide one due to supply issues. When offering a refund, they tried to give us Samsung credit for the new dishwasher and said we'd have to pay for the disposal of the old one. We are still without a working dishwasher over 2 months later, and will never buy a samsung product again.
3 years ago
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