Never will I buy anything from Samsung. It would be zero if I could. The service I terrible and I feel sorry the the persons on the other end. They can not expediter parts evidently. The have no parts on hand I have trouble understanding the accents on the other end. Microwave is brand new never used and did not work service co installed new parts still doesn’t work and now more parts are needed told 2 to 4 more weeks Samsung says they can not expedite parts or won’t! This is the worst service I have ever experienced from a company!!! Bought whole new kitchen in Dec . And the microwave is still not usable!!!!