Called for warranty service on our refrigerator. What a joke, ignored our request for replacement of compressor on our refrigerator we paid over 2k for with 10year compressor warranty. Gave us the runaround and never fixed the compressor as they play games. We have a new home being built and will NOT BE OUTFITTED WITH ANY SAMSUNG PRODUCTS, I even switched my phone from Galaxy to iPhone. I wouldn’t trust them with anything. Don’t stand behind their products. To big to fail breeds arrogance. Very SAD COMPANY and have forgotten how they got so big in the first place. Ticket put in on April 1st 2021. Going to outfit new home with Whirlpool products. Hope it’s worth the loss of business to save a few dollars.