The worst experience I have ever had!!!!!
There is no support!!! It is a gimmick!!
Several times I have tried to call get transferred to Korea can't speak to a UK assistant!! Use the excuse of working from home and cut your call!!!
Several times I've tried to chase my order and they say can't recognise or not eligible and when quering the cut the phone off!!! Even though they have taken my money!!!! When I had received my order it was left in the garden in plane sight for anybody to take!!!!!!
Not received any of the gifts I was eligible for!!!!!!
The staff you do speak to are so unhelpful and illiterate a script!!!
The company is pathetic!!!!!!
Very DISAPPOINTED!!!!!!
SHOULD NEVER HAVE CHANGED MY PROVIDER AND STUCK WITH CAREPHONE AS NEVER HAD SUCH BAD CUSTOMER SERVICE FROM THEM!!!!
HONESTLY DON'T GET INTRIGUED BY THEIR DEALS AS THEY ARE FALSE AND END UP TAKING MIRE MONEY FROM YOUR ACCOUNT AND WHEN QUERYING IT THEY READ A SCRIPT AND NOT ANSWER YOUR QUESTIONS!!!!
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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