I wish I could give them negative stars because 1 star is way too much. I bought my Samsung cell phone from Xfinity. When I tried to redeem the $100 rebate it was a nightmare. Called them a dozen times; they were either non-English speaking or call was disconnected. When I went to their site to order products for the $100 it gave me a higher price, almost double. After a lot of wasted phone calls and emails I ordered the products as one agent assured me they would escalate the issue and prices would be adjusted. I never received the products & got charged $115 on my credit card. Disputed the charge... Samsung fought back and denied the charge back. I don't know what to do next. It's ridiculous to overpay for something I didn't receive. Samsung customer service is a joke. Never again will I buy any of their products!