I have been regular customer but my recent experience with service centre has been pathetic I purchased S 20 ultra eleven months back and during lockdown it automatically switched off and couldn't switch on and as I required certain prescription n contact due to covid I tried to open cover but stopped knowing it can't be opened and contacted service centre they straight away said they will charge 28000 although being in warranty period then contacted customer service and they inspite of telling my situation they behaved inhuman and the solution they provided is just so unjustified and biased keeping only the company in view .will never ever buy samsung .don't buy as they have very bad after sale service they are charging me for motherboard which clearly is the internal problem but putting the blame and loss due to their fault on customer.