I used to be a loyal Samsung customer. At one point almost everything in my house was Samsung, Cell, Tvs, computer monitor, washer dryer, fridge, ect. Literally, everything has failed. My washer and dryer are the most recent. They are a few years old, but ironically, both failed within a month of each other. Why is everything failing? Engineered defects. Dumb unproven features that nobody wants, that when they go bad, the item is unusable. My dryer has a sensor that detects when your clothes are dry, fancy. But even on manual, it will not run for more than 10 secs before it says everything dry, all done and ends. Similar with the washer. My phones have had similar defects. Tvs too. I have many off brand alternatives that far outlast anything I have ever purchased from Samsung. I will never buy another Samsung product again. Literally the least reliable products in my home and some of the most expensive.