Customer service on repair of a brand new micro wave came out of box defective and getting service set up and done in timely fashion was impossible. Customer service is horrible. And they do not care!! It was bought in Dec 2020 and to date May 26 2021 it is not fixed and they do not seem to care asked to have part expedited to repair service but they would not do anything called at least 6 times and always got the run around asked to have a new one sent and they refused. Most frustrating service I have ever experienced!! Do not buy any product from Samsung!!
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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