The customer service is the worst I’ve ever experienced. I purchased a TV May 19th, 2021. The delivery has rescheduled at least 5 times. I called to cancel the order, and they refuse to cancel the order even though the TV is out of stock. So now they have $900 of my money for a TV they do not have to send me. And I have to wait until it ships in the future, refuse the delivery, and then they will refund I 15 days. I’ve called numerous times and cannot understand 90% of what that are saying.
3 years ago
Samsung has a
1.2
average rating
from
4,365
reviews
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