Purchased a samsung refrig 5 years ago. Quit working. Ice maker has never worked and refrigerator quit cooling. Was on the line for 45 minutes with your representative and he said it needed to be looked at but no service representatives in our area. Got the local repair man to come and look at it and he said samsung has known issues with their ice makers and refrigerators. We currently have samsung washer and dryer which we had problems with also and had a repair man out to fix. We also have samsung phones and are not happy with them either. Just want to say Not buying samsung again.