I ordered a Samsung 34” G5 gaming monitor from Samsung.com store. I have long been a fan of their monitors. But their store is just terrible and so is the customer service. It showed in stock, but then after 10 days and the date kept sliding, I got that sinking feeling that they could not be trusted at their word as to when it would ship. The c/s people seem like in India or someplace and are nice enough, but what’s maddening is that they are not given ANY authority to do anything, even such a simple thing as to cancel an order that is 2 months beyond the original “in stock” promised delivery. I finally had to do a credit card dispute to claw back my money from these incompetent fools. I don’t know why such a major company would have such a crappy internet store. Ended up getting it off Amazon for same money and 2 days delivery with no drama. I couldn’t find it initially when I ordered from Samsung.com. Never order anything from there. If there’s any problem with the order you’ll be in for a huge headache! The instructions posted for how to cancel your order: the cancel button does not exist. Their excuse is that once your card is charged it cannot be cancelled. Well they charge your card immediately. So it’s not my fault they can’t deliver the thing on several weeks so of course I have the right to cancel and buy it somewhere else!! What kind of imbecile designs a system like that?