Terrible service. Learned that my order was cancelled because I supposedly “ exceeded the maximum purchases”. This was my first purchase in six years. The person I spoke to online kept explaining herself about why our connection was being transferred and all I wanted to know is why my order was cancelled. She couldn’t get to the point until I repeatedly ask over four times. She later tells me Samsung will give me an answer 2-3 days on why I cannot purchases and suggested that something may be wrong with my credit card and it’s not the only company that has these problem. Really? I read their forum, it seems like a regular thing. Samsung get your s**t together. People want to buy, stop refusing sales.