Ordered a TV Samsung Neo they sent the wrong one . Customer service is abysmal, Couldn’t understand the Lady who I think was based in a China . No apology, On phone for 1 hour , had to send proof of TV received and got told it will be 10 working days before a replacement will be issued . To say I am disgusted is an understatement. No emails from them today so am completely in the dark as to what is actually happening. Once they receive there payment they couldn’t care less about there customers. Disgraceful.
3 years ago
Samsung has a
1.2
average rating
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