Login
Start Free Trial Are you a business?? Click Here
Anonymous
Avoid Samsung. The refrigerator is great but the customer service is incompetent. I used a magnet on my refrigerator and it slid down and scratched my door. I contacted Samsung to ask how to buff it out and they passed me around to customer care. “Someone will call you in 3-5 business days” after three weeks of back and forth I was told there isn’t a service technician in my area (northern va). I again asked how do I buff it out and was told to use bar keepers stainless steel cleaner and polish. It made the scratch worse. These people are totally incompetent. I do not recommend buying anything from Samsung. They can’t help you if something goes wrong and there is no accountability for their incompetence.
3 years ago
Read Samsung Reviews
Samsung has a 1.2 average rating from 4,363 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial