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Anonymous
The refund process is the most unprofessional and unpleasant experience ever. They use a third party company to pick up the damaged tv and there is no to little communication between the two. If you want a refund from these people, you would have to work on your own. They could care less. With the experience thus far, I would not recommend Samsung to anyone.
3 years ago
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Samsung has a 1.2 average rating from 4,363 reviews

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