I bought a brand new stove on 6/18/2021. We converted it to propane according to the directions (as we have done with nearly 4 stoves before). The burners leak LP gas even when the stove is off. So, we disconnected the gas and called Home Depot (not a great place for customer service and appliances). They contract out to a third party. Lakes Electronics, Inc. in FL was the company that came out to 'fix' our appliance. Yeah, they came out 10 days later on the 28th. Technician took pictures and talked to the engineers. Then left. He closed the ticket - didn't fix a thing, and apparently was too busy to actually think about fixing the problem. So, today this the 7th of July, our stove still doesn't work. Tomorrow, Lakes is supposed to call me back to set up an appointment for a 'Senior Technician' to come and replace whatever parts the stove needs. This finally happened after I called and called and called and called and got angry. Samsung, get this, is giving me a one time accomodation to pay parts and labor... WTH? It is brand new and you think I am going to pay parts and labor. Heck no. So over samsung... I won't ever buy another samsung appliance. And that was what I used to buy for everything.