Ordered a Watch 3. For what ever reason the computer cut off the Apt #. As soon as I got the e-receipt I called and was told they couldn't add the apt # until it was shipped. Thinking on it it didn't make sense so I called a second time. I was told the same thing only this time they told me to call them again (a third) time once I got notification it was shipped. So I did. For a third time I called and was told for a thrid time they couldn't fix the computers mistake and add the apt #. Next I called FedEx and was told I couldn't add the apt # only the shipper could. So FedEx sent the watch back. Now I cant get Samsung to credit my account. Gues it's time to buy Apple. My wife has one and NEVER had a problem with customer service.