Have a z flip for my god daughter. She cracked the screen and it started turning the whole screen black, we never used the warranty and we went into the samsung repair shop July 3rd, they said the warranty ended june 2nd. They would not at all make an exception for the one time discount on screen repair for the z flip that cost $399 to fix plus $100 for labor. Even though the warranty was barely a month over. Way to care about customers. Even the repair place asked if we contacted samsung to see if they would offer an extension since it was literally over a month before. I dislike the entire company now. Used to tell folks to get a galaxy over an iphone, not anymore, I'm minding my business lbs when they say they're going to apple.