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Robert
sent a Samsung galaxy watch back for service under warranty july 1, 2021. It was received july 2nd. - They said it would be repaired in 4 business days .I never receive the watch as of today. Called Samsung about 12 times to date and all they tell me they cancelled the repair ticket. Nobody can get in touch with repair center - The phone gets disconnected while l wait for an answer . No representative calls back. Watch was only a couple of months old and costs 200 dollars with tax. I asked for the watch to be repaired, or give me back my money or another watch. I cant believe how bad the Repair service is and how inefficient it is to get answers - I am still waiting on phone for answers. I think my watch will never be returned and l will think twice before l ever buy another Samsung product. I spent hours on the phone with multiple representatives. No one can give me an answer what happened to my watch.
3 years ago
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