Sent a galaxy z flip in because one of the screens quit working. They brag speedy service but it's far from that since its been 3 weeks and I have know idea where my phone is. Last week is was updated that is was fixed waiting to ship. This week it says fix ticket cancelled and customer service has no idea what's going on or where my phone is. Waiting on day 2 for a call back. Paid 1400 for the phone 2 months ago what a rip off.
3 years ago
Samsung has a
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