3rd. review - Samsung galaxy watch - zero review After 6 weeks watch returned from factory not repaired under warranty since they lost the loose backplate that was supposed to be repaired with the non working watch with the serial number on it and would not take the serial number on the galaxy box. Consumer protection of N.Y.S. wrote a letter to them and it was returned like that. I wrote to c onsumer protection on how they returned the non working watch and asked them if they could follow up for me to get refund or new watch. What l am trying to say is don't ever buy a Samsung product that might have to be sent back to factory for warranty repair service - They have the worst customer service of any company l ever had to deal with. Again l wish that l had found this review site before l bought a Samsung product and will never buy another product in the future.