These appliances were advertised as black stainless steel and they are nothing more than BLACK SHRINK WRAPPED. Have had my fridge for 3 years and am embarrassed when company comes over. Recently purchased a high end dishwasher and chose a different brand. Unless Samsung chooses to find a "paint", replace the door or find other way to make this fridge look as advertised, I will no longer purchase Samsung products. And when I am at Lowes or HD, I make it a point to let their customers viewing refrigerators, know not to purchase a shrink wrap Samsung. Dozens have thanked me! Without an attempt at a resolve from Samsung, I will continue to spread the word.