They sent me the wrong items and over the past three weeks would not refund me even though I provided pictures of the incorrect items. Them told me I would have to pay to return them. WHY would I pay to return items they sent that we're wrong when I already spend over $100 on the shoes. TERRIBLE... TERRRRRIBLE customer service. Then they wouldn't provide a manager contact phone number. "Molly" just keeps sending me the shipping address and telling me I have to bare the expense. DO NOT BUY from these crooks! My shoes legit had CLEAR PLASTIC on the tip of the heels...