They aren’t deserved even 1 star from me. This his the most racist bank in Spain, besides BBVA. I am Asian. Anytime i went there for any services, they saw me and ignored me, left me waiting till whenever their customers done. First time I didn’t know that, I didn’t think they were treating me by their racist thought, i was standing to wait till the end. I felt very bad, i talked to my friends, who had the same experience, they told me that was racist problem. After that, i have had many bad experiences with them. Such as, i was entering the security machine, they blocked me there, ignored that they didn’t see me to unlock the machine’s door, i was staying there try to knock the door with my scary feeling, until they opened it, the office is very small, ofcoz they saw me but just played it. Another time, i came there early, waited in the line, until not yet 12am to get to the cashier place, then she said “sorry we can’t take any more service for cashier ‘s money, but if they closed why they let me line up in the line to go to cashier? Until nearly one hour waiting for their “ slow service”??? They could not tell me that the cashier not work but let me wait? And yes, it was about racist! And today, 25/02/2021, at Santander Cth.Canillas 70, this is the office that has made all those problems to me as i have told you, and after today i decide to decline their service forever in my life! I went their this morning, took the number, waited for the CS tables, which has 2 tables only, there not many people waiting, i have been nearly 1 hour waiting for those 2 tables, until my turn, the woman in the table near the window standed up and left for meal?!? At 12:50pm??? Then the other woman who seated in the table inside, she was still with one customer, i was very angry already, but i decides to wait for her, then after awhile, suddenly a woman customer appeared, seems they know each other, because the CS woman hadn’t said a word such as “buenas” to me, but she said “buenos días” very friendly with the woman, anyway i was waiting still, then the CS woman told that customer to take the number and . After she finished with the customer, i was standing waiting infront of her, but she waved the woman customer to come to her table??? I was shocked, i showed my wonder by look at her, she looked at me and just moved her hand to make “a signal” to tell me to wait??? Wth!?? OMG! I was just wanting to stand to her table and shout, but i was just leaving, i thought that kind of people and service don’t deserved for any words from me, i am a bit pity because I didn’t at least say something to let them know how horrible they are. But anyway, I cannot believe this is how the “best bank in Spain” service is! Please stop saying they’re the best, they really NEED TO FEEL ASHAMED OF THEMSELVES TO THINK THEY ARE THE BEST! I was cheated by BBVA bank in Spain, to pay a lot of money for nothing, just because of their cheating CS, they may be racist too. But SANTANDER BANK IS DEFINITELY RACIST BANK! If you are Asian, just don’t put yourself in this bank service, just a nightmare! Really! What decade are you living in? How could you be low-educated like that, Santander bank of Spain??? 🤬🤬🤬🤬