They blocked/stopped my account even after answering/satisfying security questions over an international transfer. Said the "security check" could take up to 15 days! Dumbfounded!!! . Would have happily left me to starve, if it weren't for legislation that a temporary withdrawal facility" (I.e temp opening of the block) allows me to make an over the counter withdrawal, but then the block is re-applied and I'd have to go through it all again - AFTER waiting three hours in store JUST to find that out from a jobsworth "Manager" with a disrespectful poker face. Complete ****show. I have vulnerability issues and they couldn't give a toss. On threatening to write to my MP and posting all over social media about their ****show, I was asked by the other jobsworth automaton "who was my MP and WHICH social media platform will you post it on?"!!! Will be sending THAT to their CEO, but don't expect that to lead to anywhere as they only want your money and there's no punishment doled out to them for lack of care, use and brain cells.