I’d give 0 stars if possible Terrible company, opened an account and was sent pin, card etc but was then told account wasn’t officially opened as had been flagged for security. Fast forward a few weeks and had to order new card, told 3-5 working days but hadn’t received 7 days later, ordered a second card which then turned up, however was only sent PIN number for first card and not second. Then proceeded to make payments from my account which ended up blocking me, which would of been fine as only up to 48hr wait but was also locked out of account during this time so couldn’t access anything. After speaking to customer service was told nothing could be done, until I requested to make a complaint and suddenly it could all magically be sorted Oh and if you wish to speak to customer service, expect a 60 minute wait time on hold while a automated message tells you “we are sorry you’re waiting, please wait and we’ll put you through to someone as soon as we can” every 30 seconds