Would give no stars if possible. Blocked my 87 year old, housebound mother's account following a mistake they made. Insisting she visits a branch to verify her ID despite having spoken to her on the telephone after being on hold for an hour and 40 minutes. Local branch closed in August last year so I will have to try and get her in a wheelchair after driving miles. On arrival at branch will be closing the account. Bank elsewhere. Rubbish bank and appalling customer service.
3 years ago
Santander has a
1.4
average rating
from
551
reviews
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