Two years ago I had a stroke and spent quite a long time seriously ill in hospital, I am now partially bling and paralysed down one side. While I was in hospital Santander failed to spot someone had got in my bank account and emptied it! They responded by cancelling all my direct debits and closing my account! Two years on, I have just received a letter from a debt collection company saying I did not pay my car tax 2 years ago, I know it was paid and a new direct debit set up, contacting the DVLA is near impossible and the stress is going to cause me to have another stroke!! HAVE NOTHING TO DO WITH THIS BANK!! AT SOME POINT THEY WILL MAKE YOUR LIFE HELL!!