I’ve immigrated to the UK to join my husband here and I opened an everyday account in Santander (cause my husband has this one since he was 15). I’ve got my debit card and all the details to log in but it wouldn’t work. I called the customer service and apparently my account has been closed and they couldn’t provide a reason. They advised to open a basic account as it suits for people who just moved to the new country or have bad credit history. So I did that, got my debit card and again my account was closed after a few days. I didn’t even get any chance to use it. I made a complaint and they sent me a letter saying that they cannot provide their services to me but they cannot say why. So I guess it’s just a discrimination as I’m from Russia