Online banking - tried to pay transfer funds to HRM nor national insurance contributions. The electronic transfer did not go through and I have been locked out of my bank account. Nee log on details were sent to me a week later and this did not work. Over an hour to customer service and digital team to be told they would send me fresh log in criteria through the mail… Already over a week has passed. Very unsatisfactory and the music played while waiting is ‘ these are thenbest days of your life’ (seriously) - seems quite sadistic.
6 months ago
Santander has a
1.4
average rating
from
551
reviews
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