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E Willson
Not liking this new app AT ALL! Too many colours - stick to red and black. Too many fonts - so hard to read. Too distracting because of all the above. Can’t do anything without having to really pore over the little pictures and wondering what the heck they are! Why do we need pictures of what our cards look like on thr home page - these should be a separate tab. Too. Distracting! Can’t find anything quickly. Problems trying to pay credit card - input numbers and then it just disappears. Had to verify a payment on my mobile app and because a phone call came in I mid payment I couldn’t find where to verify easily. Thought it would pop up as a MAJOR tab on home page but nowhere to be seen! Old app was so much better! If it ain’t broke - don’t fix it. Same as when they started introducing videos to the cash machines!!!videos?? It’s a bank not You Tube. Seriously thinking of moving banks now on the basis of this totally frustrating app. Sort it out Santander please 🙏 Like other reviewers, am loathe to even give 1 star!!
5 months ago
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Santander has a 1.4 average rating from 551 reviews

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