The new app is dreadful, why do you have to keep messing about with things when they worked perfectly fine…. I am 76 hrs old and find this so complicated… I’ve ended up with a cat as a wallpaper and don’t know how to change it… the wallpaper picture is far too dark… I find it difficult to see the figures on an insipid background and when I have tried to change things I just do not understand what to do…. Also you referred to biometrics ( not a clue)… I’ve had to come out and investigate what that means… This is utterly ridiculous, not everyone is tech savvy… I have no idea how to check my statements which were so straightforward before…. It’s a case of press this, go into that….. So disappointed with what you have done