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Anonymous
the only reason this is a 1 star is because I can’t give 0 star review. This has become the worst bank ever. if you are thinking of joining DONT. this review is not for the physical branch in Bloomfield. it’s for overall service. today my Card was declined because apparently my new card with a new expiration date, which I have not received yet have is now in their system. so I can no longer use my card that I have that has not expired yet. the customer service representative that I spoke to even said it was not right. when I spoke to a very useless, not helpful at all, arrogant manager named MIKE, his response was “nothing can be done”. save yourself the aggravation and find yourself another bank, which is what I’m doing. also, this is not the first negative issue I’ve had with them, but definitely the last. WORST MANAGER IVE DEALT WITH!!!
5 months ago
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Santander has a 1.4 average rating from 551 reviews

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