Poor handling of complaints, lack of communication and a complete inability to do the right thing. If you have an issue with Santander, ring the executive office and insist they don't transfer the call to a department who cannot resolve anything. Insist they deal with the matter themselves. I found J*** on 01908 718 195 very understanding.
Accept nothing less, and keep ringing until it is full resolved
5 years ago
Santander has a
1.4
average rating
from
551
reviews
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