Just so everyone is aware of the customer service at Santander. I work for a long established company who has banked with Santander for many years. One of my directors arrived at the bank to pay in a large amount of cash through the ATM so as not to be charged for the privilege! He was told that the machines were turned off inside at 3pm, it was 2:50 ! Then told to go outside to pay in large amount of cash, how insecure is that? He could have paid in over the counter but would have been charged not an insignificant amount! What morals does this company, and the staff who work there have towards the people that are trying to earn an honest crust ? Complete Jobsworths in my opinion who are willing to put their profits infront of the safety of their customers. I’m not even a customer but am disgusted and disappointed with the conduct of Santander employees! Shame on you from an outside observer !!!! Zero star rating is unavailable!!