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Kev
Have been trying to get through to them for past several days via phone. First you have to listen to a couple of minutes of painful so called advice (otherwise known as the first call buffer, to attempt to cause you to not bother continuing). Then after that you get gleefully told they are understaffed and you can just wait... and wait, and wait after about 15 minutes you then just get cut off. Call again, repeat action, get cut off all the same. Happily as their 123 account is now useless, I will be informing them to close the account and am buggering off.
4 years ago
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Santander has a 1.4 average rating from 551 reviews

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