Had numerous unprofessional issues with Santander recently and although directly requested response of Nathan Bostock CEO via email to him directly are now being assisted by their exec office? We experience identical issues to all web sites .... contact is all but impossible and get cut off mid calls, or wait for an eternity. They sent me non contact less debit cards after specifically advising and suggesting contact less. Most feedback web sites give 83% one star reviews and am surprised that their regulator have not intervened as they cannot be abiding to good banking practise. They need to get their act together quickly before they loose all their customers. Strongly recommend all to contact their two regulators (P.R.A. & F.C.A.) and complain as they do not appear to have ANY customer care at all and by my experience are not improving, quite the opposite. Santander must be aware of such apparent issues, the question begs why are they ignoring at customers expense?