I’m currently your customer, however your customer service has lot to be desires.
I was trying to get an answer to a checking account question about bill pay. Not only I couldn’t get through to to to a person, but your rules and regulations are way off in the left field.
Therefore I’ll be closing the account.
I understand the problem that we are having with Covid-19, the short on staff, delays etc.
But this is completely new to your customer service is totally useless.
I was thinking about opening a Credit Card with your bank also but thinking about the customer service, I just changed my mind.
My rating off your bank is one (1).
4 years ago
Santander has a
1.4
average rating
from
551
reviews
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