I placed an order on 24 September for 2 terracotta bulb bowls (website now stating that these won’t be available until March) despite one phone call and numerous emails as they are no longer manning the customer service line. Additionally I placed an order on 9 November for 3 zinc planters and have still not received them despite emailing the customer service line and being advised I should receive them in the middle of December (website now showing that they won’t be available until January. Shockingly poor customer service. Other companies have coped well but not Sarah Raven. Most disappointing.