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Anonymous
Several plants ordered but quality not good. Brachyscome multifida x 10 seedlings no life visible but tried to give them some TLC, all to no avail. Cosmos Apricot Lemonade x 10 seedlings, managed to help two of these. Dahlia, part of Abigail's Entourage never received. The company / Yodel tracking was useless. Most of the order had been delivered and thus no way of searching for missing plants. On phoning the company I didn't need to name the missing plant - it was known by them to be out of stock but there had been apology or explanation from Sarah Raven although a refund was offered immediately when I made contact. Very poor practice that it is down to the customer to do the chasing when orders cannot be honoured.
6 months ago
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Sarah Raven has a 2.6 average rating from 146 reviews

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