I read the negative reviews of affluent interior AFTER I placed my order online and instantly wondered if I had made a mistake ordering from this business. However, I couldn't be happier with my flush mount light fixture (it's exactly as pictured and described) and it arrived very quickly. They also sent tracking information and the item was really well packaged - double boxed with lots of air cushioning and Styrofoam. I haven't installed it yet so I cannot speak as to whether it works or not, but so far my experience has been very positive. I would purchase from them again!