Keep far away from this horrible unreliable company!
I’m having a horrible experience with Sascron Reading. I purchased a vehicle last week. As soon as I got the vehicle and drove off in the motorway home the engine light came On the dashboard so I pulled up on the motorway (I was with my children) and called them straight away and explained them what I saw, they said nothing to worry as It might happens since the vehicle hadn’t been driven long time.
So the next day I went back to branch and spoke to a disgusting man who was the MD and explained to him in detail and the problem I had with the car, he simply said I need to arrange a garage local to me to get the fixed and they will cover the costs but they already had a service centre onsite. I told them that I don’t want the car because I cannot trust it anymore as I’ve spent £25k it felt like throwing my money into a fire I have been told that they cannot accept the car back or reject it. In a short term they are throwing me off after selling a faulty vehicle I really needed a working car due to my kids school, hospital appointments and work, it has been only a week since I purchased still couldn’t drive it, no kindly approach, they are asking me why I took the vehicle when I saw engine light. It means they are blaming me as I trusted them. Now my advice to anyone who are planning to buy vehicle from them is never to trust them, at all.
Buy your car from approved used garages or the main dealership as Sascron is totally a scam, PLEASE go to their reviews and select the recent / lowest fields and you will see how they actually treat their customer.
DO NOT BUY !! You will regret it; they will FORCE you to take out a warranty until you buy one otherwise they will not sell you the car. We surely well know they don’t service these bangers at all, they only wash them to made them look new and instil fake confidence. Plenty of customer of been fooled by this horrible tactic. Most all cars will develop a fault within the first 30 days and its your right to reject it for a full refund, forgot all there lies and promises, the customer complaint process is truly flawed.
I am finding a solicitor and lawyer to take them to court and to shame them for being the worst car dealership in the UK.
I have kept this review as honest as possible and if you feel I haven’t been feel free to contact me I’m sure you remember who I am, I’m that confident in my honest review.
1 year ago
Sascron Car Supermarket has a
1.5
average rating
from
20
reviews
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