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Barry Cohen
I bought a DS7 from them. It was fine so I thought. Until I picked up a puncture. Which turned out to be lucky ! You may be thinking how's that lucky? Well when I was sold the car I was told how they do all these checks to make sure you have trouble free motoring. It turned out when my tyre repair guy took the wheel off to repair it he was shocked that the front pads and discs were completely worn out and that the car wasn't safe to drive! Now it is fair to say that I've owned the car for 2 and half months but its only done 1000 miles in that time hardly enough to wear away brakes that should of been in good order. The repair guy said I was lucky I didn't have an accident. Sascron customer service despite having a full 6 month warranty weren't interested . There attitude stinks!! And from the emails they sent me they could not care less. Furthermore shortly after pick up the rear tail light developed condensation they weren't interested in that either. Also it was sold with 2 keys but the 2nd key had the remote but not the actual key. I wasn't informed about this until i came to pick up the car after got in it to drive it away. And then proceeded to tell me they have a guy that could cut one for £50 !! Honestly if you buy a car from them take a mechanic with you before you pick it up. Get them to check it over. They don't honour anything after you've bought it and driven away! And if you do have a problem. You will simply be directed to customer service who will turn you away! Thats what they did to me and I've bought loads of cars but never received after sales service like this before. All I can say is never again would I use them or recommend them. I simply can't!
7 months ago
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Sascron Car Supermarket has a 1.5 average rating from 20 reviews

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