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Anonymous
I had a dreadful experience with Sascron that began in February when they sold me a Vauxhall Mokka with a significant engine fault. Over the course of 1.5 months, I visited the dealership nearly every day, losing a substantial amount of money and precious time. As someone who works two jobs, Monday to Sunday, my schedule leaves me with no spare time, making this ordeal even more stressful and infuriating. Despite their repeated attempts to "repair" the car at least 15-20 times, if not more the vehicle's condition continued to deteriorate until it finally broke down completely. I travel 45 minutes to work on the motorway, and had the car failed there, it could have been catastrophic for me. Sascron completely failed to recognize the severity of the problem. Their lack of competence and attention to detail was astonishing and dangerous. Ultimately, I returned the car, but of course, they did not provide a full refund. I reluctantly decided to take another car from them a 2019 Audi and unbelievably, the engine light came on in this car as well. What the heck?? My frustration and anger are through the roof. I tried numerous times to speak with them, and they assured me they would call me back, but they didn’t. This level of unprofessionalism and disregard for customer safety and satisfaction is unacceptable. I will not let this situation slide. Sascron, I promise you that I will do everything in my power to ensure you never sell another car to anyone I know. I will be informing all relevant authorities about my experience and warning potential customers about the risks of dealing with you. Your careless and negligent practices need to be exposed to prevent others from going through the same nightmare. Sascron's lack of responsibility, poor customer service, and failure to provide safe, reliable vehicles is a serious issue that needs to be addressed. My experience has been nothing short of a disaster, and I hope this review serves as a warning to others.
5 months ago
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Sascron Car Supermarket has a 1.5 average rating from 20 reviews

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