I've ordered from Save On Laptops many times and the service and delivery times are normally excellent, but this order was not successful. It was my first time ordering a Cube laptop, and I don't think I'll get another. It refused to boot up on arrival until the technical support department talked me through BIOS changes. Even then, I discovered that unlike most new machines, this one had already been through the Windows set up process and a user account created - rather than giving me the chance to set things up the way I want and create the default account in my own name. And then, when it powered off, it refused to boot up again. So the machine had to be returned, leaving me without one for a big trip away, which just added an extra layer of frustration. I am now awaiting a refund before I can order a replacement - probably still from Save On Laptops, but from a better known manufacturer.