Shipping is fast and they are very quick to take your money, but when things dont go to plan for what ever reason, even if they have sent you faulty or goods that are not described expect them to be to be slow at response and likely will expect you to pay to have it sent back even when you have just received it. They will argue the toss with you and you wont get to speak to 'the manager' and your emails will be ignored. Present themselves as a big company in reality its 1 office with a few staff and see there customer service as pain in the rear, better off at one of the other big retailers!