The service so far from Save on Laptops has been fine. The order arrived quickly and first impressions were favourable, the packaging in particular is neat and has a quality feel about it. In all honesty I have yet to put the MSI through its gaming paces as I haven't had time so have only really used it for surfing and watching TV for which it is great. Nice matt screen with good viewing angles. So far I only have a few minor concerns. Keyboard - for all the marketing spiel on the Steel Series keyboard it feels a little flimsy to me and it flexes under fairly light pressure. However the keystrokes themselves are positive and comfortable so 50/50 on that. In general I use a wireless keyboard and mouse so that isn't going to bother me in the long run. Case - The outer case of the MSI feels a bit... 'cheap' and plastic. It also fingerprints like nobody's business. I guess this could be down to weight saving but it does detract from the general feel of the product. At the end of the day if it deals with most modern games at reasonable quality I'm a happy bunny.