The problem was changing invoice address, because I needed to put it not on my name. So, finally I needed to pick not at Collect+ point, but at my workplace address. Also, I registered second account on other person name, just to be able to get Invoice on his behalf. There is no such problem on amazon.co.uk. You easily can change invoice address. I think you would be able to solve this on phone, but on weekends phones are down. The delivery was fast. I ordered on Saturday and got it on Tuesday 14:20 (have in mind that delivery type was 5 working days. Also, my ordered asus g750jw was upgraded with sdd and ram at the store, So it was dispatched only on Monday evening. If you would buy a laptop without custom upgrade, I'm quite sure it would be dispatched even faster). The delivered laptop's bag was damaged, the box itself had some marks, but laptop inside was in perfect condition. I don't give best rating, because in their website, they are displaying my laptop as Color Shine (glare sceen having more vivid colours and most of the cases for this model should be 3d and come with 3d glasses). Meanwhile I received Matte screen. I didn't even notice 3d advertisement while ordering it, so I didn't complain about it and didn't return the item. I'm used to the fact that description often is a little bit different than real item. But if it were one of the reason to order the specific model, I suggest you to make a call and to make sure that description is correct.